FAQ
Frequently Asked Questions (FAQ)
1. When will my order be shipped?
Your order will usually be dispatched within 1-3 business days.
2. How long does shipping take?
Delivery typically takes 2-5 business days depending on your location and shipping conditions.
3. Can I return a product?
Yes. You can return your product within 14 days of delivery if it is unused and in its original packaging.
4. Who pays the return shipping cost?
If the product is defective or incorrect, we cover the shipping cost. Otherwise, the customer is responsible.
5. What payment methods do you accept?
We accept credit cards, debit cards, and cash on delivery during specific campaigns.
6. My product arrived damaged, what should I do?
If your item arrives damaged, please have the courier prepare a damage report and contact us immediately for assistance.